Shipping Policy

Order Processing

Orders will be processed and shipped out within 3 business days after payment confirmation. Weekends and public holidays are not counted as business days. Orders placed on weekends or holidays will be processed on the next working day. Once your order is dispatched, you will receive an email with tracking number for your package.

Delivery Time

Standard delivery takes 7‑15 business days after shipment. Delivery time is an estimated timeframe and may be delayed due to customs clearance, bad weather, carrier peak season or other uncontrollable circumstances. We are not liable for delays caused by third‑party logistics providers.

Important Terms

Once the parcel has been shipped out, order cancellation is not accepted. Please contact our customer service before shipment if you need to modify or cancel your order. After goods have been dispatched, chargebacks filed on the grounds of refusing the package, changed mind or unwillingness to receive goods will not be supported. If you encounter any problems with your shipment, please reach out to our support team first for assistance before opening any disputes or chargebacks.

Shipping Fees

Shipping fees are calculated at checkout according to destination and weight.

Contact Us

If you have any questions about shipping, please email us at 【windup-pleas-0q@icloud.com】